Terms of Service

When we say “company”, “we”, “our”, “us”, “service” or “services” in this document, we are referring to Loglesk Analytics which is a service of Tomas Antoniuk “Tom Antok” registered in the Polish Central Register and Information on Economic Activity, tax id no. PL5423148563 (“we”).

By using our service, you agree to our latest Terms of Service. If you don’t agree to these conditions don’t use our service. Violation of any of the terms below may result in the termination of your account.

We may update these Terms of Service in the future. Whenever we make a significant change to our policies, we will inform you via email.

General conditions #

Your use of Loglesk Analytics is at your sole risk. The service is provided on an “as is” and “as available” basis.

We design our services with care, based on our own experience and the experiences of customers who share their time and feedback. But we make no guarantees that our services will meet your specific requirements or expectations.

We also test all of our features extensively before shipping them. As with any software, our services inevitably have some bugs. We track the bugs reported to us and and we do our best to fix them, especially any related to security or privacy. However, we don’t guarantee completely error-free services.

Technical support is provided by email. We try to respond to all emails as quickly as possible, but we do not guarantee a specific response time.

We use third party vendors to provide storage, payment processing and related technology required to run the services. You can see a list of them all here.

Account terms #

You are responsible for maintaining the security of your account and password. We cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.

You are responsible for any activity that occurs under your account.

You may not use our service for any illegal purpose or to violate any laws in your jurisdiction.

You must be a human. Accounts registered by bots or other automated methods are not permitted.

Payments and plans #

When you first register, you will be assigned a free plan which allows the collection of 10,000 pageviews and events per month. During the first 30 days after signup (trial period) you can track unlimited pageviews and events. After the 30 days the limitations of the free plan will apply again (if you not upgraded to a paid plan).

Free accounts that exceed our usage threshold (currently 10,000 hits per month, averaged over a 3-month period) will:

  1. First receive several email notifications recommending an upgrade
  2. If usage continues to exceed limits without upgrading, the account will be automatically locked

If you are upgrading from a free trial to a paid plan, we will charge you immediately and your billing cycle starts on the day of upgrade.

The number of pageviews purchased in the paid plan must be used during the applicable term. Any unused pageviews will expire at the end of that term.

We never charge extra for an occasional traffic increase. But if your usage exceeds the paid plan you selected the second month in a row, we will contact you to upgrade to a higher plan. At this point you can upgrade to a higher plan or cancel your account.

Purchase of the paid subscription is offered by our payment processor Paddle. The contract is concluded exclusively between the user and that third party. In this case, the terms of the conditions of the third-party provider apply. See Paddle’s Terms of Use for details.

Refunds #

We offer a 14-day, no-questions-asked refund policy on initial payments.

Cancellation #

You can always cancel your subscription and account via the dashboard.

If you cancel the subscription before the end of the current billing cycle, the cancellation will take effect on the end of the current cycle, and you will not be charged again. After the paid subscription ends, you will no longer have access to the service and the collected stats. After 60 days all stats will be permanently deleted. After this time we can not recover any data.

We reserve the right to refuse service to anyone at any time for any reason. Also we reserve the right to terminate your account at any time.

Changes to the service and prices #

We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, any part of the service with or without notice.

We maintain the right to change the price structure of our service. You will receive at least 30 days notice via email of any pricing changes, providing the opportunity to cancel your subscription before changes take effect.

Content ownership #

You are solely responsible for any content that you submit, publish, transmit, email, or display on, through, or with the service.

We claim no intellectual property rights over the content and data you provide to the service. All site data remains yours.

If you send us feedback or feature suggestion, you agree that we own all rights to use and implement your feedback without payment or attribution to you.

Privacy and data security #

When you use our service to measure your website stats, you agree that we will collect information about your visitors and may process your data as described in our privacy policy and for no other purpose.

You own all rights for the website data you send to us. We never collect or store any personal information that identifies individual users. We will never sell or share your data to any third-parties.

You agree to comply with all applicable laws including all privacy and data protection regulations.

You agree not to use the service to send sensitive information to the company where unauthorized disclosure could cause material, severe, or catastrophic harm or impact to the company, any data subjects or third-parties. Sensitive information includes, but is not limited to credit card information, passport numbers, government issued identification numbers, financial account information, real time geolocation and personally identifiable information (PII). PII is information that could be used on its own to directly identify, contact, or precisely locate an individual.

Liability #

To the fullest extent permitted by law, Loglesk and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  1. Your access to or use of (or inability to access or use) the service;
  2. Any conduct or statements of any third party on the service;
  3. Any data obtained from the service; and
  4. Unauthorized access, use, or alteration of your transmissions or data.

Your use of the service is at your own risk. The service is provided “as is” and “as available” without warranties of any kind.

This agreement shall be governed by the laws of Poland, and the courts of Poland shall have exclusive jurisdiction to hear and determine all issues that may arise under or in relation to this agreement.

Contact us #

If you have a question about any of the Terms of Service, please contact us at hello@loglesk.io.

Last updated: April 28, 2025